Refund policy

This Refund Policy outlines the terms under which refunds may be issued for purchases made through NocodeHat ("we", "our", or "us"). By purchasing our products or services, you agree to this policy.

1. General Policy

All purchases made on NocodeHat are non-refundable, except as explicitly stated in this policy or where required by applicable law.

2. Eligibility for Refunds

Refunds may be granted under the following circumstances:

a. Duplicate Charges

If you were charged more than once for the same product or subscription due to a billing error.

b. Technical Issues

If you are unable to access or use the product due to a verified technical issue on our end that we are unable to resolve within a reasonable time.

c. Incorrect Purchase

If you accidentally purchased the wrong plan or product, you may request a refund within 7 days of purchase, provided the product has not been significantly used.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• Change of mind after purchase
• Lack of usage or unused subscription time
• Failure to cancel a subscription before renewal
• Dissatisfaction due to unmet expectations not related to defects
• Violations of our Terms and Conditions
• Requests made after the eligible refund period

4. Subscription Cancellations

• You may cancel your subscription at any time
• Cancellation will prevent future billing
• No refunds will be provided for the current billing cycle after renewal

5. Refund Process

To request a refund:

1. Contact us at support@nocodehat.com
2. Include your order details and reason for the request
3. Our team will review your request within 5–7 business days

Approved refunds will be processed back to the original payment method.

6. Processing Time

• Refunds may take 5–10 business days to reflect in your account, depending on your payment provider

7. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Suspension or termination of your account
• Restriction from future purchases

We encourage you to reach out to our support team to resolve issues promptly.

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Refund Policy, please contact:

Email: support@nocodehat.com
Website: www.nocodehat.com

By making a purchase on NocodeHat, you acknowledge that you have read and agree to this Refund Policy.